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Answers to some general FAQs are detailed below.  But every set of circumstances is different.  So if you want a response to a particular question, simply drop RIS an email. 
 

When’s the best time to look at our move?

What makes moves work?

 

What makes moves fail?

 

What are the typical problems on a move?

 

We’re only moving locally – doesn’t that make things easier?

 

We’re not moving any furniture – doesn’t that make things easier?

 

What do we do about IT planning?

 

What should we do about space planning?

 

What should we do about packing?

 

When should we talk to removers?

 

How do we choose a good removals contractor?

 

Does RIS offer FM services?

 

How will RIS work with you?

 

How soon should RIS be involved?

 

Can RIS help with just part of a move project?

 

Can RIS help with ongoing move requirements?

 

When’s the best time to look at our move?
As soon as you know it might happen, because that normally saves money and provides a foundation for success.  Don't wait until everything has been signed for the new premises.  We shouldn’t get too much into detail that is likely to change (because that just wastes time and money), but we should think the process through to identify the likely issues and tasks.  This will get the move on an efficient footing from the outset.  Major moves benefit from a strategic review at least 12 months' from target move date; if you have the opportunity, don't waste it - use it to your advantage. More about this.

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What makes moves work?
How long have you got?  Determine that nothing will be left to chance and that everyone is committed.  Teamwork is essential.  Make sure the real requirements are clear, the tasks necessary to achieve them are listed, responsibilities are assigned and the plan is achievable.  Flush out the issues early so that the budget is controlled.

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What makes moves fail?
The biggest causes of move failure are inefficient project organisation, a lack of thorough project definition and planning and poor communications.

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What are the typical problems on a move?
Problems arise in the run up to a move if the project has not been properly defined and planned, and if unmanaged changes occur.  During a move, problems arise if the plan is unworkable, activities are uncoordinated, participants not fully briefed, preparation is inadequate, people 'do their own thing' and contractors fail to perform.

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We’re only moving locally – doesn’t that make things easier?
A bit - but most moves are local.  And we
need to go through the same steps whether you’re moving next door, across town or to a different county.  Obviously, the further you go the greater the HR issues you will face if you're moving people – and it might need a bigger implementation team.

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We’re not moving any furniture – doesn’t that make things easier?
It should make things easier for the space planner and the remover.  But ‘new’ often means ‘change’ – so we need to map out any differences in working arrangements before getting too carried away.  And then we need to decide what you’re going to do with your redundant furniture.

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What do we do about IT planning?
Obviously, no move involving technology will be successful without the close coordination of the IT design (including infrastructure and fit-out) and data transfer with the physical relocation of equipment.  Early discussions in this regard are critical to avoid expensive mistakes.  IT consultancy can be procured separately if there is insufficient in-house expertise.

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What should we do about space planning?
The space planning brief for a move needs to be determined very precisely.  If the service is not being provided as part of a designer's or architect's brief, or you don't have an in-house capability, it can be procured separately.

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What should we do about packing?
As a general principle, get it done by the remover.  Provided we’ve worked out what you’re doing and provided we get the right remover, this is usually far more efficient and cost-effective overall than asking your staff to do it.  And it’s usually safer too. 

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When should we talk to removers?
Not usually before we've worked out what you want - there's no need.  Some people have all the time in the world to interview contractors, and even walk them round sites, before the requirement has been specified.  Time is money.  We will plan a sensible programme, working back from the time a contractor needs to be appointed.

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How do we choose a good removals contractor?
Like everything else about your move, buying must be supremely efficient.  The process should reflect the scope of the requirement, so the first thing is to define and specify that.  If this isn't done properly, prices will be all over the place and you won't get what you need.  Quotations, or tenders, should usually be obtained from 2-6 reputable companies, all of which are deemed capable of doing the work.  Too few quotes is high risk - too many wastes time and money, particularly yours.  Analysis of proposals should be appropriately thorough and it is good practice to be able to demonstrate how a decision has been reached.  More about this.

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Does RIS offer FM services?
No, facilities managers are often clients and experts in their own right.  Having said that, the experience of so many other projects can be invaluable because most moves throw up facilities tasks that need to be planned and implemented before Day One in your new premises.. And a move provides a unique opportunity to review everything.  So there is often added value in this regard.

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How will RIS work with you?
One of the prerequisites for success is good teamwork.  You expect a move expert to know more about moving than you, but this needs to be combined with knowledge of your organisation - its imperatives, culture, people and the specifics of a project.  Take a museum, for example: your curators and conservators know far more about the specifics of the collection than any outsider ever will; the experience RIS provides will take their requirements on board and add in all the other necessary ingredients to make the move work.

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How soon should RIS be involved?
As soon as you are ready to look at the move.  Expert input at an early stage can be tremendously beneficial in determining an efficient approach.  Generally speaking, the earlier the involvement, the greater the benefits - though that rarely means fulltime input is necessary.  Consider this.

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Can RIS help with just part of a move project?
Of course.  Managing move projects is the core service, but help is tailored to what is needed, when it is needed.  Check out the services section of the website for some examples, or just ask.

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Can RIS help with ongoing move requirements?
Yes.  Many organisations 're-stack' premises or undertake churn moves as needs change.  In those circumstances it is essential to have efficient protocols in place, and often framework agreements too - all of which RIS can help you with. Click here.

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RIS, PO Box 133, Carnforth, LA5 5AP, UK  Tel. +44 (0) 560 074 9836  Email. enquiries@rismove.co.uk

copyright 2012 Relocation Information Services - RIS The Business Move Consultancy
website Mike Biles & Martin White

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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